Taking Expressions of Interest: Established Computer & IT Support Business with Rapid National Expansion Potential

Key Strengths:

Huge growth potential

Highly adaptable business model

Strong revenue growth

This is a well-established and rapidly growing Computer & IT Support business, founded in 2016 in Melbourne, Australia. The company has focussed on providing onsite tech support services to consumers and currently refers on small business clients. Key offerings include PC repairs, laptop upgrades, networking solutions, software fixes, and more. After a period of restricted operations during the COVID-19 pandemic, the business has bounced back to a strong revenue position, generating approximately $455K in FY24 with three fully trained technicians and a General Manager.

The business operates with a scalable model and a significant online presence, making it highly efficient at capturing low-cost leads. It is uniquely positioned to grow, either organically or through strategic expansion, due to its strong SEO rankings and high brand recognition within Victoria.

What sets this business apart from the competition? 

• Proven business model with a track record of $455K in revenue for FY24.
• Strong online presence with a high Domain Rank of 45, and 600 organic leads per month.
• Low cost per lead at around $6.41, much lower than competitors who pay $50-$70 per lead.
• Diverse service offerings ranging from hardware sales to complex IT solutions.
• Established client base with over 6,000 past and current customers.
• Scalable business model, with multiple growth options including national expansion.

Growth Prospects & Scalability: 

This business offers several pathways to scale:

• Expand operations nationally from its Melbourne base using sub-contractors, similar to industry leaders like Geeks2U.
• Integrate with an existing IT support business to increase efficiency or diversify services.
• Franchise opportunities for state-level operations.
• Potential for online-only operations, focusing on lead generation and selling leads to competitors.
• Increase marketing spend to capitalise on the business's high-ranking SEO and conversion systems, which can support substantial growth with the right investment.

Revenue projections indicate the potential to reach $1.23M in annual revenues if expanded across Victoria and up to $4.9M with national reach.

What is Included in the Sale: 

• High-ranking business domain (DR rank of 45).
• 8 years of website development with advanced security features, valued at $180K.
• Over 1,200 website pages, including blogs, customer reviews, and service descriptions.
• CRM database with 6,000+ current and past clients, fully integrated into an automated email and lead capture system.
• Marketing assets: 250+ blog posts, 10K monthly newsletter subscribers, and physical marketing materials.
• $70K in inventory, including hardware, computers, and tools.
• Intellectual property: Business names, trademarks, suite of URLs, and social media accounts.
• Custom software systems covering job management, quoting, inventory, HR, and accounting.

Key highlights of the business: 

• $450K annual revenue and ready for expansion.
• Low customer acquisition costs thanks to SEO and organic leads.
• Wide range of services with a strong reputation in the local market.
• CRM with 6K+ prospects and advanced automated lead capture system.
• $70K worth of inventory included.

NEXT STEPS: 

This unique business is available for purchase by Expression of Interest, with offers due by 4pm, Wednesday, October 16th. Detailed financial and operational information is available for qualified buyers. To learn more and schedule a meeting, please contact Michael Kerr from Kerr Capital.